SELLING YOUR LUXURY ITEMS HAVE NEVER BEEN THIS EASY

Clear space in your wardrobe and get benefits from selling your luxury items with Luxehouze through our wide varities of selling method: Consignment, Direct Sale or Trade-In as per to your liking!

How We Authenticate

HOW IT WORKS: YOUR STEP-BY-STEP GUIDE

Let us handle the end-to-end process selling your Watch. The sales process is executed by us and the Watch has to be in our possession during the sales process. We will handle your Watch with care!

1. Fill In The Form

Register yourself as a seller through our platform and complete the information needed about your items.

2. Let Us Appraise The Item

Wait for our Customer Representative to contact you and propose a selling price based on the market.

3. Pick Up /Drop Off Items

Once you agree with the suggested selling price, set a schedule for you to drop off the item at our boutique

4. Get Paid

Get a notification when the item is sold and receive your payment within 7 days after the buyer confirms the receipt of the item

1. Get An Offer

Fill out our online form with the watch information and we'll share an estimate within 48 hours.

2. Speak to our specialist

One of our watch specialists will contact you regarding your watch and the trade-in.

3. Watch Inspection

Drop your watch in our store and our experts will authenticate and inspect the watch.

4. Get Paid

Once inspection is finalized, we will immediately send you payment.

1. Get An Offer

Fill out our online form with the watch information and we'll share an estimate within 48 hours.

2. Speak to our specialist

Our Specialist will contact you regarding your item and the trade-in mechanism.

3. Get your item inspected

Drop your watch in our store and our experts will authenticate and inspect the watch.

4. Receive your new watch

Pay the difference and get your new watch.

Luxehouze offers you three ways to sell your luxury item: Consignment, Direct Sell, and Trade-In. You can choose whichever suits your preference.

Consign your item in four easy steps. First, fill out our online form with your item information. We will conduct an appraisal and share an estimate within 48 hours. Second, drop your luxury item in our flagship store. Our experts will authenticate and inspect the watch. Next, leave it to us. We will list your item for sale and offer it to our global network of clientele. Finally, once your item is sold, we will transfer the payment within three business days.

Directly sell your item in four easy steps. First, fill out our online form with your item information. We will conduct an appraisal and share an estimate within 48 hours. Second, wait for our watch specialist to contact you regarding the sale. Next, drop your luxury item in our flagship store. Our experts will authenticate and inspect the watch. Finally, once the inspection is completed, we will immediately transfer the payment.

Trade in your item for a new item in four easy steps. First, fill out our online form with your item information. We will conduct an appraisal and share an estimate within 48 hours.  Second, wait for our watch specialist to contact you regarding the trade-in. Next, drop your luxury item in our flagship store. Our experts will authenticate and inspect the watch. Finally, once the inspection is completed, pay the difference and bring home your new item.

To ensure only authentic high-quality items are sold at Luxehouze, we implement strict and meticulous terms and conditions for you to be approved as a seller. We select only trusted parties with proven credibility to join our group of sellers. As a part of the assessment process, our team will give you a brief call and conduct a survey before we approve your registration.

Trade in your item for a new item in four easy steps. First, fill out our online form with your item information. We will conduct an appraisal and share an estimate within 48 hours.  Second, wait for our watch specialist to contact you regarding the trade-in. Next, drop your luxury item in our flagship store. Our experts will authenticate and inspect the watch. Finally, once the inspection is completed, pay the difference and bring home your new item.

The selling price for each item will be based on an agreement between the seller and Luxehouze. The seller proposes a price to Luxehouze. Luxehouze will then determine the price based on the condition of the item and the market at the time of selling.

We accept both New and Used watches brands. Items must meet our condition standards

For Watches:

If your item is worth more than IDR 50 mio, the commission fee we charge is 2% of the selling price.

If your item is worth less than IDR 50 mio, the commission fee we charge is 5% of the selling price with minimum fee of 2 mio.

For Hermes:

If your item is an Hermès Birkin or Kelly and worth more than IDR 50 mio, we charge 3% of the selling price.

If your item is other Hermès models, we charge 5% of the selling price.

We accept both Brand New/Unworn and Used/Pre-owned luxury items from certain brands that are listed at our marketplace. To get listed, each item must meet our standards and be in certain conditions.

We implement a comprehensive procedure to ensure the authenticity of every luxury item sold at Luxehouze. Each item must pass a thorough authenticity and quality check done by our team of experts. After that, we continue with a completeness check to ensure all the accompanying items and documents are included.

We have a team of professional authenticators that performs authenticity checks. They examine each product’s physical condition. They also conduct completeness checks to ensure all the accompanying items and documents are included. For us, product integrity should not be compromised.

We suggest you take the photos with a white background and from several angles that clearly show the details of the item. You also need to ensure that you submit only high-resolution photos because, at Luxehouze, products with high-quality photos are proven to sell faster.

We have certain guidelines you need to follow. First, you need to submit clear photos and a product description of the item you’re selling. Second, any issues with the item, including scratches, flaws, and damages, must be photographed and stated clearly in the product description. Third, the item you’re selling must be in your possession, and it must be one that you intend to sell and ship. If you fail to meet any of these requirements, we will have to reject your listing request.

To make sure only secure transactions occur, we reject items that show any indication of not being 100% authentic and don’t meet our standard guidelines.

Yes. Our team will inform you if a buyer has made a confirmation that they will purchase your item. We will then proceed to the administrative matters.

If you’re our premium seller, you don’t need to do anything. We will get the item ready and ship it to the buyer. However, if you’re a regular seller, you need to send your item to Luxehouze flagship store for appraisal within two days after the order is confirmed. If you fail to send the item within the time given, the order will be canceled, and your seller account will be suspended for one month.